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Brenda Summers
Senior Consultant
Effective organizational change involves more than just writing a policy and educating staff. It's actually a series of steps, with each building on the previous one. Skipping any of the steps will doom the best intended change to failure. When you find yourself repeating the phrase, "I thought we fixed that, why is it still a problem", go back and look at the process you used to manage the change.
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Question of the Month | Expert Advice & Guidance
- Are there specific requirements for governing board members, as leadership, to receive education related to the 2009 TJC standards?
Yes. Specifically under the 2009 standard LD.01.07.01, governing board members are to be oriented to the hospital's:
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