Browse Document Library by Rights and Responsibilities of the Individual
The documents in the Document Library which match your selected category are alphabetically sorted and listed below. If you need to search on a specific key phrase, just use our handy search tool on the main Document Library page.
= New Article
-
Advance Directives, 2010 Model Policy
Release Date: April 30, 2010
Document Type: Policies and Procedures
Model policy addresses the process for providing information to patients regarding advance directives.
Documents are available for download to members only.
Please login or become a member.
-
Informed Consent Policy
Release Date: April 30, 2010
Document Type: Policies and Procedures
Model policy supports CMS and Joint Commission requirements for informed consent prior to procedures.
Documents are available for download to members only.
Please login or become a member.
-
Patient Complaint & Grievance - Process Diagram
Release Date: January 15, 2007
Document Type: Forms
Diagram outlining the process of grievance flow.
Documents are available for download to members only.
Please login or become a member.
-
Patient Complaints & Grievances - Model Policy
Release Date: April 29, 2010
Document Type: Policies and Procedures
The model policy complies with CMS and Joint Commission standards regarding the implementation of a process for prompt resolution to complaints and grievances. It also includes suggested language for patient admission kits and Board resolution language for a Complaint Committee.
Documents are available for download to members only.
Please login or become a member.
-
Patient Complaints & Grievances - Sample Letter - 7 Day
Release Date: April 29, 2010
Document Type: Forms
Supporting documentation to patient grievances including a 7 day extension letter.
Documents are available for download to members only.
Please login or become a member.
-
Patient Complaints & Grievances - Sample Letter - Grievance Conclusion
Release Date: April 29, 2010
Document Type: Forms
Supporting documentation to patient grievances including a grievance resolution letter.
Documents are available for download to members only.
Please login or become a member.
-
Patient Complaints & Grievances - Sample Letter - Receipt of Grievance
Release Date: April 29, 2010
Document Type: Forms
Supporting documentation to patient grievances including an initial grievance receipt letter.
Documents are available for download to members only.
Please login or become a member.
-
Patient Complaints & Grievances Requirements Overview
Release Date: April 29, 2010
Document Type: Tools
Patient Complaints & Grievances Requirements Overview
Documents are available for download to members only.
Please login or become a member.
Document Library | An excellent resource
Membership entitles you to unlimited online access to our extensive library of accreditation, medical staff, credentialing, quality, and patient safety policies, procedures, and resources. This library is continuously updated with new and revised documents.
Question of the Month | Expert Advice & Guidance
Our medical staff is having difficulty with focused professional practice evaluation related to licensed independent practitioners that do not perform surgical or other invasive procedures. Do you have any suggestions about ... Read More...
Your question is understandable, as many hospitals have difficulty with the medical staff standard requiring focused professional ... Read More...
